Frequently Asked Questions

We know you’ve got some questions

Depending on the course you want to learn, payment can be made in two installments with a 70% initial payment.

If you encountered an error during the payment process that states reach out to the operations support, kindly reach out to Direct transfer is our other alternative to making payment for a course of your choice.

As a student that wants to make any changes to his/her enrolment status, kindly reach out to us via, your deferment will be processed upon confirmation of your request

By completing your registration for a course and making a payment of the full installment fee, y' agree to the following terms and conditions:

  • You have the right to cancel your class at any time under the following terms:
  • Any classroom course canceled after registration - an admin fee of 12% of the total course fee applies (which will not be refunded), and the remaining deposit will be refunded. You need to request the course cancellation 5 working days before the course starting date.
  • You are not eligible for any refund if you made a request for course cancellation less than 3 working days before the course starting date.
  • MALhub reserves the right to reschedule a course but any rescheduling will be duly communicated within 5 working days.

Any refund will take 7 working days to process. You would need to send your payment information to us via

For the best learning experience, you need to have a good Laptop and access to an internet connection before you enroll.

Yes, you will have access to all course material before and after each class.

All assignments will be received via the platform provided by us for easier grading by the facilitator .

We provide access to a recording after each class, and always notify the program coordinator of your absence.

MALhub issue the certificate immediately after the completion of the course and all project has been successfully reviewed.

Our certificate is an electronic document, it will be shared with you via the email you use during the application stage. You can download and upload it to your LinkedIn.